Introduction and Our Commitment

selarivona is committed to protecting your privacy and handling your personal information responsibly. This privacy policy explains how we collect, use, store, and protect your personal data when you use our project budget management services and visit our website at selarivona.com.

We understand that managing project budgets involves sensitive financial information, and we take our responsibility to protect your data seriously. This policy complies with the Australian Privacy Principles under the Privacy Act 1988 and outlines your rights regarding your personal information.

By using our services, you consent to the collection and use of your information as described in this policy. We encourage you to read this document carefully and contact us if you have any questions about how we handle your data.

Information We Collect

We collect various types of information to provide and improve our project budget management services:

• Account Information: Name, email address, phone number, business details, and billing address when you create an account or subscribe to our services
• Project Data: Budget information, project timelines, financial forecasts, and related documents you upload or input into our platform
• Usage Information: How you interact with our platform, including pages visited, features used, time spent, and click patterns
• Technical Data: IP address, browser type, device information, operating system, and connection details
• Communication Records: Records of support requests, feedback, and correspondence with our team
• Payment Information: Credit card details, billing history, and transaction records (processed securely through third-party payment processors)

We collect this information through direct input when you use our services, automatically through cookies and similar technologies, and from third parties such as payment processors when necessary for service delivery.

How We Use Your Information

Your personal information helps us deliver effective project budget management services and improve your experience. Here's how we use your data:

• Service Delivery: Processing your project budgets, generating reports, providing forecasts, and maintaining your account
• Customer Support: Responding to inquiries, troubleshooting issues, and providing technical assistance
• Platform Improvement: Analyzing usage patterns to enhance features, fix bugs, and develop new functionality
• Communication: Sending service updates, security alerts, billing notifications, and occasional product announcements
• Legal Compliance: Meeting regulatory requirements, preventing fraud, and protecting our legitimate business interests
• Security Monitoring: Detecting unauthorized access, preventing data breaches, and maintaining system integrity

We do not use your project budget data for any purpose other than providing our services to you. We never sell your personal information to third parties or use it for unrelated marketing purposes.

Data Sharing and Third Parties

We limit data sharing to essential service providers and never sell your personal information. Here's when and why we might share your data:

• Cloud Infrastructure: We use reputable cloud services for data storage and processing, all bound by strict confidentiality agreements
• Payment Processing: Secure payment processors handle billing transactions but don't store your complete payment details
• Analytics Services: We use privacy-focused analytics tools to understand platform usage, with personal identifiers removed
• Legal Requirements: We may disclose information if required by Australian law, court orders, or to protect against fraud
• Business Transfers: In case of merger or acquisition, your data would transfer to the new entity under the same privacy protections

All third-party partners are carefully vetted and contractually required to maintain the same level of data protection we provide. We never share your project budget details with marketing companies or data brokers.

Data Security and Protection

Protecting your financial and project data is our top priority. We implement multiple layers of security:

• Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
• Access Controls: Role-based access ensures only authorized personnel can access your information
• Regular Audits: We conduct quarterly security assessments and penetration testing
• Secure Infrastructure: Our servers are housed in certified data centers with 24/7 monitoring
• Employee Training: All staff receive regular privacy and security training
• Incident Response: We have detailed procedures for handling any security incidents

While we implement industry-standard security measures, no system is completely immune to threats. We continuously monitor and update our security practices to address emerging risks.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements:

When you close your account, we begin the deletion process immediately for non-essential data. Some information must be retained longer due to Australian business record requirements, but it's archived and not used for operational purposes.

International Data Transfers

Our primary data processing occurs within Australia, but some data may be transferred internationally:

• Cloud Services: We use Australian-based cloud infrastructure where possible, with some backup services in New Zealand
• Support Systems: Customer support tools may process data in the United States under appropriate safeguards
• Analytics: Anonymized usage data may be processed by international analytics providers

All international transfers comply with Australian privacy laws and include appropriate safeguards such as standard contractual clauses or adequacy decisions. We always prioritize keeping your sensitive project data within Australian jurisdiction.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze platform usage:

• Essential Cookies: Required for login, security, and basic platform functionality
• Performance Cookies: Help us understand how you use the platform to identify improvements
• Preference Cookies: Remember your settings and customization choices

We don't use advertising cookies or sell cookie data to third parties. You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality. Our cookie banner allows you to manage non-essential cookies easily.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:

• Email notification to your registered address
• Prominent notice on our platform dashboard
• Updated policy date at the top of this page

Minor updates for clarity or legal compliance may be made without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your information.